baji77 Privacy Policy

1. Who We Are

baji77 ("we", "us", "our") operates the online casino and sports betting platform accessible at https://baji77.bio. We serve players across Bangladesh and are committed to responsible data handling. For any privacy-related queries, you may contact our dedicated support team at [email protected]. All privacy communications are handled in English and are acknowledged within two business days (Bangladesh Standard Time, UTC+6).

2. Information We Collect

baji77 collects personal data through several channels during the course of your relationship with our platform. The categories of information we may collect include:

2.1 Registration and Identity Data

• Full legal name as it appears on your national identity card (NID) or passport.
• Date of birth (used to verify that you meet the 21+ age requirement).
• Residential address, including division, district, and postcode within Bangladesh.
• Email address and mobile phone number.
• Username and encrypted password.

2.2 Financial and Transaction Data

• Mobile financial service account references (bKash, Nagad, Rocket, Upay) in hashed or masked form.
• Bank account details where bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank are used.
• Deposit amounts, withdrawal requests, transaction timestamps, and transaction reference numbers.
• Bonus claims, wagering history, and balance movements.

2.3 Technical and Usage Data

• IP address and approximate geolocation derived from IP.
• Device type, operating system, browser type, and screen resolution.
• Session start and end times, pages visited, games played, and bet history.
• Cookies and similar tracking technologies (see Section 8 for full cookie details).

2.4 Communications Data

• Records of your support conversations with baji77 staff, including chat logs and email correspondence.
• Feedback, complaints, or dispute submissions you make through our support channels.
• Responses to surveys or promotional participation records.

3. How We Use Your Information

baji77 processes your personal data only for lawful, specific, and documented purposes. The primary purposes for which we use your information are as follows:

We do not use automated decision-making processes that produce legal or similarly significant effects on players without human review. Where profiling is used for responsible gaming monitoring, it is subject to human oversight and you retain the right to request a manual review of any automated assessment.

4. Data Sharing and Disclosure

baji77 does not sell, rent, or commercially exploit your personal data. We may share your information with carefully selected third parties solely in the circumstances described below:

• Payment processors: Transaction data is shared with bKash, Nagad, Rocket, Upay, and participating Bangladeshi banks only to the extent necessary to process your deposit or withdrawal.
• Game studio providers: Technical session identifiers may be shared with Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi for game delivery and RNG certification purposes. These providers do not receive your full identity data.
• Identity verification services: Where required for KYC (Know Your Customer) checks, your identity documents may be processed by a certified verification partner operating under strict confidentiality obligations.
• Legal authorities: baji77 may disclose personal data to law enforcement or regulatory bodies when required by applicable law, court order, or to protect the rights and safety of our platform and users.
• Group companies: Data may be shared within the baji77 group of companies for internal administrative, security, and responsible gaming purposes, subject to the same protections described in this policy.

5. Data Retention

baji77 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law. The general retention periods we apply are:

• Active account data: Retained for the full duration of your account's active status plus a minimum of five (5) years after account closure, to meet anti-money laundering and fraud prevention obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with financial record-keeping standards.
• Support communications: Retained for three (3) years from the date of the communication, or longer if the communication relates to an open dispute.
• Marketing consent records: Retained for the duration of your consent and for a period of two (2) years following withdrawal of consent, as evidence of your preferences.
• Technical logs: Retained for a rolling 12-month period unless extended for security investigation purposes.

When personal data is no longer required, baji77 takes reasonable steps to securely delete or irreversibly anonymise it so that it cannot be associated with an identifiable individual.

6. Your Rights as a Data Subject

As a player on the baji77 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team in English at [email protected]. We will respond to all valid requests within 30 calendar days.

• Right of access: You may request a copy of the personal data baji77 holds about you.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you may request that we correct it.
• Right to erasure: Subject to legal retention obligations, you may request that baji77 delete your personal data. Requests will be assessed on a case-by-case basis.
• Right to restriction: You may request that baji77 limit the processing of your personal data in certain circumstances, for example while a correction request is being reviewed.
• Right to data portability: Where processing is based on your consent or on a contract, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing based on legitimate interests, including profiling for marketing purposes.

baji77 will not discriminate against any player for exercising their data rights. If you are unsatisfied with our response to a data rights request, you retain the right to escalate the matter through the appropriate dispute resolution process described in our Terms & Conditions.

7. Account Security and Password Protection

The security of your baji77 account is a shared responsibility. baji77 implements the following technical and organisational measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data transmitted between your browser or app and our servers.
• Passwords stored using industry-standard one-way hashing algorithms. baji77 staff cannot view your password in plain text.
• Automated rate-limiting and account lockout mechanisms to prevent brute-force login attempts.
• Real-time fraud monitoring systems that flag unusual login locations, devices, or transaction patterns.
• Regular internal security audits and penetration testing of platform infrastructure.

You are responsible for choosing a strong, unique password for your baji77 account and for keeping your login credentials confidential. Do not share your username or password with any third party. If you suspect unauthorised access to your account, contact our support team immediately. baji77 will never ask for your password via email or chat.

8. Cookies and Tracking Technologies

baji77 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session continuity, prevent fraud, and analyse usage patterns. The types of cookies we use include:

• Essential cookies: Required for core platform functionality including login sessions, account authentication, and security checks. These cannot be disabled without disrupting platform access.
• Analytics cookies: Used to understand how players navigate the baji77 platform, which games are most popular, and where technical errors occur. Data is aggregated and not tied to individual identities.
• Preference cookies: Store your language and display preferences to personalise your experience across sessions.
• Marketing cookies: Used, with your consent, to deliver relevant promotional content about baji77 offers, including cricket betting bonuses, slot promotions, and seasonal campaigns tied to BPL, IPL, Eid, and Pohela Boishakh.

You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing core baji77 features, though some personalisation features may be affected.

9. Children and Minors

baji77 is strictly an adult gambling platform. Our services are not directed at, and must not be used by, any person under the age of 21 years. We do not knowingly collect personal data from minors. If we become aware that personal data has been submitted by a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on baji77, please notify us at [email protected] without delay.

10. Links to Third-Party Content

The baji77 platform integrates game content from third-party studio providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While we take care in selecting partners who uphold strong data protection standards, baji77 is not responsible for the privacy practices of these third-party providers. We encourage you to review the privacy notices of any third-party service you interact with through our platform.

11. Changes to This Privacy Policy

baji77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will update the effective date displayed at the top of this document and, where appropriate, notify registered players via email or in-platform notification. Your continued use of the baji77 platform after any posted update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed of how we protect your data.

12. Contact Our Privacy Team

For any questions, concerns, or requests relating to this Privacy Policy or the personal data baji77 holds about you, please reach out to our support team directly. All privacy enquiries are handled in English by trained staff.

Email: [email protected] (plain text — not a clickable link)

Response time: within 2 business days for general privacy queries; within 30 calendar days for formal data rights requests. All correspondence is handled in Bangladesh Standard Time (BST, UTC+6).